Once we dispatch the product & provide you with tracking ID. It means that shipment has left our warehouse on the day tracking Id provided. For any logistic related issue on delivery, Non received of product etc. please contact Ecom Express customer care.
-You will also get SMS & email notification once the product is out for delivery or any exception occurred. All our products are shipped using fastest method available so that you will get your product within 2 to 7 days.
Yes, please contact to 9955355512 with your requirement. How do I pay for a product?
We provide our customers with a wide range of payment options such as:
Debit/credit card payment.
Cash on delivery.
Emi (with Citibank).
Mobile Wallets ( currently we accept freecharge, mobikwik,ola money & Jio Money)
You can choose the option which best suits your preference.
Cancellations will be considered only if the request is made within 12 hours of placing an order. However, the cancellation request will not be entertained if the orders have been ready for dispatch or have been dispatched.
Please don’t worry, we provide 10 days of hassle-free replacement & exchange for all our products.
- Please note, your online payment at Lappyplus is 100% safe. We have partnered with most trusted & elite payment partners like sabpaisa.
Be Assured, we will ship your product on same day of payment if order has been placed before 12 pm. else product will be shipped on next day. If product does not get shipped within 14 working days, You can ask for refund . Maximum dispatch time is 14 working days and maximum delivery date is 10 days from the date order placed.
- You will receive the order confirmation email and SMS to your registered email and mobile number respectively.
10 days Guarantee!
You are covered with our 10 days guarantee from the date of the delivery of the order. The Guarantee will apply to the following conditions :-
• Product arrived damaged at the time of delivery.
• Product not working (turning ON) even after connecting the charger / power cable.
Our products are proud. We offer 1 year of comprehensive labour warranty with all of our products which means you don’t have to worry for a whole year to use our product just need to pay if parts are gone.
If your machine breaks down in a year, you will pay for the parts but not for fix it or services so labour charges, service charges will be free.
Yes, some models have some don’t, depends.
Yes. All our laptops are already configured Genuine operating system (windows 10 for most of the product & windows 7 for some of the products ) some also have original windows professional loaded worth 18000rs you can check in the market is sold we give completely free and genuine with license not pirated. If you need specific version of windows , you have to contact firstname.lastname@example.org with your order ID and request for specific version.
Yes, we provide easy EMI options to pay for our product to all our customers. Currently EMI option is only supported on Credit Cards.
If you are more concerned for 100% perfection in terms of functionalities and capabilities of product with more than decent appearance, you should buy refurbished laptop which will save your resource/amount which you can use in other important aspect of your business.
if you are concerned for physical appearance of product with with latest design and don’t mind spending (wasting) more than double of amount getting somewhat low capabilities of the product (Laptop), You should refrain from buying refurbished laptop and go for new one.
While refurbished products are typically used, the outer packaging or the box which holds the product may display minor signs. We use high quality cleaning Kit to clean each & every product. That said, each product is quality-certified and comes with manufacturer or refurbish warranty of varying duration. These products are certified by our experts using proprietary technologies prior to shipment.
Many BPO centers, Computer institute, small business owner, college Principals, Teachers, Actors, producers, Directors, politicians, music Directors are our regular customers throughout in India & even abroad. We Have Been Featured in Renowned Shopclues.com, Flipkart.Com, 2gud.Com. 2gud.Com Website Awarded as Top Seller on Year 2020. Google ranked us on top and gave us 5 million users every month.
We buy in bulk quantity. everyone has a dream of keeping high end model and having latest gadgets but they can’t afford costly gadgets. we found that used (lite scratches) products are sold @ 50% -90% off price by the manufacturers. so we launched lappyplus.com mainly focusing on refurbished our motto is “everybody’s dream come true “
and always it’s been our wish to provide tested products We maintain strict quality measures to make sure our product meets highest quality standard with best packaging possible. This also helps to limit our sales which might affect in quality of products.